Frequently asked questions

At a difficult time like this, due to the physiological slowdown for logistics and transport, we have had to change our processing times; therefore the order is entrusted to the courier within 3 working days from the time of confirmation. As soon as the order is entrusted to the courier, you will receive an email with the tracking link to monitor the transit and delivery, which will take place within the following 48/72 working hours.

Yes, our products are made entirely in Italy

ABSOLUTELY yes, our products are all GLUTEN-FREE and CERTIFIED.

NO, once you confirm your order, you cannot add, change or remove products.

If at the time of delivery there are missing products, products other than those ordered and/or damaged products in the package, please contact Customer Service promptly at info@ingleseglutenfree.com indicating the order number and providing a telephone number for us to contact you.

If you receive a package that appears to be have been tampered with or the packaging is damaged, you can accept it with reserve or refuse delivery. To enable us to make the necessary checks, please report the incident as soon as possible to our Customer Service at the emailinfo@ingleseglutenfree.com, indicating the order number and a telephone number where we can contact you.